📊 Upload Your Service Desk Data
Drop your SolarWinds Service Desk CSV file here or click to browse
💰 Optional: Update Invoice Data
Upload a CSV with your monthly invoice data for automatic correlation
Invoice CSV Format:
Month,Hours,Amount,Invoice,Description2025-05,25.5,4462.50,1030,Service Desk May 20252025-06,30.0,5250.00,1035,Service Desk Jun 2025
SOP Ready: Service Desk CSV required | Invoice CSV optional for new months
Processing billing data...
Analyzing ticket activity and invoice correlation
📋 Monthly Billing Summary
Report Period: Loading...
0
Tickets Closed/Resolved
0
Active Support Tickets
0
Total Support Activities
0%
Completion Ratio
💰 Service Desk Activity vs Invoice Correlation
Operational Support billing rate: $175.00/hour | Service periods matched to actual invoices
| Month | Active Support Tickets | Completed Tickets | Total Support Activities | Est. Hours @ Activity Rate | Invoiced Amount | Variance Analysis |
|---|